Cherry Rivers Bunkies Refund Policy
At Cherry Rivers Bunkies, we understand that life’s adventures can sometimes take unexpected turns. As your guide to luxurious glamping escapes in the breathtaking hills of Richwood, West Virginia, we’re committed to making your experience as seamless and stress-free as possible. Our refund policy is designed with empathy and clarity, ensuring you can book with confidence while we maintain the high standards of our premium bunkie rentals nestled along the Cherry River.
Key Principles
- Flexibility for Heroes Like You: We know you’re seeking that perfect blend of outdoor thrills and comfort—hiking the Falls of Hills Creek or unwinding in our quick-stack spruce log cabins with panoramic views. That’s why we offer reasonable cancellation options to help you avoid disappointment.
- Fairness and Transparency: All refunds are processed back to your original payment method within 7-10 business days. We don’t want hidden fees or confusion standing between you and your nature recharge.
- No Hassle, Just Adventure: If plans change, we’re here to help you reschedule where possible, turning potential setbacks into opportunities for future stories of joy in the Monongahela National Forest.
Cancellation and Refund Guidelines
To keep things simple, here’s our straightforward 3-step approach to handling changes—mirroring the ease of booking your getaway:
- Full Refund (More Than 30 Days Before Arrival): Cancel at least 31 days prior to your check-in date, and you’ll receive a 100% refund of your booking total (minus any non-refundable processing fees, typically 3-5%). This gives you peace of mind to plan ahead without worry.
- Partial Refund (15-30 Days Before Arrival): If you cancel between 15 and 30 days before check-in, we’ll refund 50% of your booking total. We encourage rescheduling instead—contact us, and we’ll apply your deposit toward a future stay within 12 months, subject to availability.
- No Refund (Less Than 15 Days Before Arrival): Cancellations within 14 days of check-in, including no-shows, are non-refundable. However, if we’re able to rebook your bunkie, we’ll gladly issue a credit for a future adventure equal to the rebooked amount (minus fees).
Special Circumstances
- Modifications to Your Booking: Changes to dates or bunkie styles (from our cozy 100 sq ft models to spacious 225 sq ft options with add-ons like saunas) are treated as cancellations if made within 30 days of arrival. We’ll do our best to accommodate without penalty outside that window— just reach out!
- Weather and Force Majeure: West Virginia’s wild beauty can be unpredictable. In cases of severe weather, natural disasters, or other events beyond our control (like road closures along the Highlands Scenic Highway), we may offer full credits or rescheduling. Refunds in these scenarios are at our discretion to ensure safety first.
- Group or Extended Stays: For bookings of 3+ nights or multiple bunkies, the same timelines apply, but we’re extra flexible—email us for personalized options.
How to Request a Refund or Change
It’s easy: Email us at reservations@cherryriversbunkies.com or call our team at [Phone Number] with your booking confirmation. We’ll guide you through the process quickly, so you can focus on what matters—creating lifelong memories in Richwood’s enchanting wilderness.
By choosing Cherry Rivers Bunkies, you’re not just booking a stay; you’re stepping into a story of refreshment and connection. We hate to see plans fall through, but we’re here to help you avoid mediocrity and embrace success on your terms. For exclusive deals on your next glamping escape, sign up for our newsletter today!
Book your adventure at CherryRiversBunkies.com—where luxury meets the great outdoors.